Workplace Civility & Emotional Intelligence: Building Respect

51 minutes

Join Lauren Winans for a conversation on how emotional intelligence and civility drive better communication, conflict resolution, and team morale. Learn practical strategies for creating a respectful, emotionally aware workplace—especially during times of change.

Speakers
Lauren Winans, CEO & Principal Consultant, Next Level Benefits
Lauren Winans, CEO & Principal Consultant, Next Level Benefits
Aisha Ferguson, HR Consultant, Next Level Benefits
Webinar promo image for “Workplace Civility & Emotional Intelligence” with photos of speakers Lauren Winans and Aisha Ferguson, and the Next Level Benefits logo on a blue background.

Key Takeaways:

Prioritize Emotional Intelligence – Help managers understand how empathy and self-awareness reduce conflict and improve communication.

Promote Everyday Civility – Set clear expectations for respectful behavior and reinforce it through example and team norms.

Encourage Psychological Safety – Foster a culture where employees feel safe to speak up, ask questions, and share feedback.

Lead Difficult Conversations Well – Approach hard topics with empathy, using thoughtful language and listening to understand.

Want Help Creating a More Respectful Culture?

Next Level Benefits can help you put emotional intelligence and civility into practice. Let’s work together to strengthen communication, trust, and team dynamics.